Terms of Use
Last updated: June 2026
These Terms of Use ("Terms") govern access to and use of the FunnelRover platform ("Platform"), operated by AMCherif ("FunnelRover", "we", "us"). By accessing or using the Platform, you agree to be bound by these Terms on behalf of yourself and the organization you represent.
1. About the Platform
FunnelRover is a modular SaaS platform designed to help field sales and marketing teams orchestrate their activities. The Platform provides tools for contact management, field visits, training, retail audits, lead capture, consumer campaigns, and analytics. FunnelRover facilitates sales and marketing operations — it does not process commercial transactions or move money on behalf of its users.
2. Access to the Platform
Access to the Platform is granted to organizations ("Tenants") that have subscribed to a paid plan and to individual users ("Users") authorized by their organization's administrator. Each organization is responsible for managing its users, their permissions, and their access rights within the Platform.
Access requires a valid email address and is protected by a username and password. You are responsible for maintaining the confidentiality of your credentials and for all activity that occurs under your account.
3. User Accounts
Each user account is personal and non-transferable. You agree to:
- Provide accurate and up-to-date information when creating your account
- Notify us immediately of any unauthorized use of your account
- Not share your credentials with any third party
- Not create accounts for automated access unless explicitly authorized in writing
The number of active user accounts per organization determines your monthly subscription fee, as set out in the Terms of Sale.
4. Acceptable Use
You agree to use the Platform solely for legitimate business purposes and in compliance with applicable laws. You agree not to:
- Use the Platform to send unsolicited communications (spam)
- Attempt to gain unauthorized access to any part of the Platform or to other tenants' data
- Reverse engineer, decompile, or attempt to extract the source code of the Platform
- Use the Platform to store or transmit unlawful, defamatory, or fraudulent content
- Circumvent any usage limits, quotas, or access controls
- Resell, sublicense, or otherwise transfer access to the Platform to third parties without our written consent
5. Intellectual Property
The Platform, including its software, design, trademarks, and documentation, is the exclusive property of FunnelRover and is protected by applicable intellectual property laws. These Terms do not grant you any ownership rights in the Platform.
Your organization retains ownership of all data it uploads to or generates through the Platform ("Customer Data"). You grant FunnelRover a limited license to process Customer Data solely to provide the Platform services.
6. Customer Content and Responsibility
"Customer Content" means any content that your organization or its users create, upload, configure, publish, display, or transmit through the Platform. This includes, without limitation: public landing pages and the forms, text, images, logos, offers, and call-to-action links they contain; public campaign, participation, survey (NPS), quiz, leaderboard, and event-registration pages; email and WhatsApp messages and their subject lines and bodies; uploaded documents, images, audio, and video (including shared library assets, product sheets, and proof photos); training and quiz materials; and product and brand information.
Your organization is solely responsible for its Customer Content, including its legality, accuracy, and compliance with all applicable laws and regulations — in particular advertising, consumer-protection, intellectual-property, data-protection, and, where relevant, pharmaceutical and health-claim rules. You represent and warrant that you hold all rights, licenses, and consents necessary to create, publish, and distribute your Customer Content, and that it does not infringe the rights of any third party or contain unlawful, defamatory, misleading, or fraudulent material.
FunnelRover acts solely as a technical host and conduit for Customer Content. We do not create, review, pre-screen, approve, or endorse Customer Content, and we have no obligation to monitor it. The display or transmission of Customer Content through the Platform does not constitute an endorsement by FunnelRover.
We may, without prior notice and at our discretion, remove, disable, or suspend access to any Customer Content (including any landing page or public page) that we reasonably believe violates these Terms, infringes a third party's rights, or exposes FunnelRover or any third party to legal liability. Where reasonable, we will notify the affected organization.
7. Service Availability
FunnelRover aims to provide continuous access to the Platform but does not guarantee uninterrupted service. Planned maintenance will be communicated in advance where possible. We reserve the right to suspend access temporarily for technical or security reasons without prior notice.
We are not liable for any loss or damage resulting from service interruptions, provided we take reasonable steps to restore service.
8. Limitation of Liability
To the fullest extent permitted by applicable law, FunnelRover's total liability to you for any claim arising from or related to these Terms or your use of the Platform shall not exceed the total fees paid by your organization in the three (3) months preceding the claim.
FunnelRover is not liable for indirect, incidental, special, or consequential damages, including loss of profits, loss of data, or business interruption, even if advised of the possibility of such damages.
9. Indemnification
Your organization agrees to indemnify, defend, and hold harmless FunnelRover, its operator, and its personnel from and against any third-party claim, demand, proceeding, loss, liability, damage, cost, or expense (including reasonable legal fees) arising out of or related to: (a) your Customer Content; (b) your use of the Platform in breach of these Terms or applicable law; or (c) your violation of any third party's rights. FunnelRover will promptly notify you of any such claim and may, at its option, participate in the defense with counsel of its choice.
10. Termination
We may suspend or terminate your access to the Platform if you materially breach these Terms and fail to remedy the breach within 15 days of written notice. You may terminate your use of the Platform at any time by canceling your subscription in accordance with the Terms of Sale.
Upon termination, your organization's data will be retained for 30 days to allow export, after which it will be permanently deleted.
11. Modifications
We reserve the right to update these Terms at any time. We will notify registered users of material changes with at least 30 days' notice via email or in-platform notification. Continued use of the Platform after the effective date of the revised Terms constitutes your acceptance.
12. Governing Law
These Terms are governed by the laws applicable to the jurisdiction in which FunnelRover operates. For organizations based in Côte d'Ivoire, these Terms are subject to Ivorian law, including Law No. 2013-546 on electronic transactions. For organizations based in the European Union, EU law applies, including the GDPR.
Disputes shall first be subject to good-faith negotiation. If unresolved, disputes shall be submitted to the competent courts of the jurisdiction of FunnelRover's registered office.
13. Contact
For any questions regarding these Terms, contact us at legal@funnelrover.com or via our contact page.